ckk3 Privacy Policy — How We Handle Your Personal Data

Introduction

ckk3 ("we", "us", "our", "the Platform") is committed to protecting the personal data of all individuals who interact with the ckk3 website at https://ckk3.io. This Privacy Policy describes our practices regarding the collection, storage, use, disclosure, and protection of personal information provided to us or generated through your use of the ckk3 platform.

This Policy applies to all users of the ckk3 platform including registered account holders, visitors who browse without registering, and individuals who contact ckk3 support. It applies to personal data collected through the website, through mobile access to the website, and through any communications you send to ckk3.

This Privacy Policy should be read alongside the ckk3 Terms & Conditions and Responsible Gaming Policy, all of which form part of your agreement with ckk3. This Policy was last updated on 1 January 2026.

Data Controller

For the purposes of this Privacy Policy, ckk3 acts as the data controller in respect of the personal data it processes about you. As data controller, ckk3 determines the purposes for which your personal data is collected and the means by which it is processed.

If you have any questions about how ckk3 handles your personal data, or if you wish to exercise any of your privacy rights, you may contact the ckk3 data team at: [email protected] (plain text — not a clickable link).

Personal Data We Collect

ckk3 collects the following categories of personal data from players and platform users. The specific data collected depends on how you interact with the platform.

Registration and Identity Data

• Full legal name
• Date of birth
• Residential address (including district, city, and postal code in Bangladesh)
• Email address
• Mobile phone number
• Username and encrypted password
• National Identity Card (NID) number or passport number (for KYC verification)

Financial and Transaction Data

• Payment method details (bKash account number, Nagad number, Rocket number, Upay number, bank account details, card details where applicable)
• Deposit and withdrawal amounts and timestamps
• Transaction reference numbers
• Account balance history

Gaming and Behavioural Data

• Wagering history — games played, bet amounts, outcomes, timestamps
• Bonus claims and wagering activity related to promotions
• Session duration and login/logout timestamps
• Responsible gaming settings (deposit limits, self-exclusion status)

Technical and Device Data

• IP address at the time of registration and each subsequent login
• Device type, operating system, browser type and version
• Geolocation data (country and region level, derived from IP)
• Cookies and similar tracking identifiers (see Section 9)

Communications Data

• Content of support messages, live chat transcripts, and emails sent to ckk3
• Survey responses and feedback submissions
• Promotional communication preferences (opt-in / opt-out status)

How We Collect Your Data

ckk3 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or opt into a promotion.
• Automatically — through cookies, server logs, and analytics tools when you browse the ckk3 website, whether logged in or not.
• From payment service providers — bKash, Nagad, Rocket, Upay, and banking partners may share transaction confirmation data with ckk3 to reconcile deposits and withdrawals.
• From identity verification services — third-party KYC providers may share the results of identity and age verification checks with ckk3 as part of the onboarding process.
• From game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners share game round data and session results with ckk3 for the purpose of settling wagers and resolving disputes.

How We Use Your Personal Data

ckk3 uses the personal data it collects for the following purposes:

Legal Basis for Processing

ckk3 relies on the following legal bases when processing your personal data:

• Contractual necessity: Processing required to perform our obligations under the player agreement, including account management, payment processing, and game settlement.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, age verification requirements, and data retention mandates.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your privacy rights.
• Consent: Processing for promotional and marketing communications, and for non-essential cookies, where you have given explicit opt-in consent. You may withdraw consent at any time by contacting support or adjusting your account preferences.

Data Sharing and Disclosure

ckk3 does not sell your personal data to any third party. We share personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers

ckk3 engages a limited set of third-party service providers to operate the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank), KYC and identity verification providers, game content studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), IT infrastructure providers, and customer support tools. All service providers are contractually bound to handle your data securely and only for the purposes specified by ckk3.

Legal and Regulatory Disclosure

ckk3 may disclose personal data to law enforcement authorities, regulatory bodies, or other government agencies where required to do so by law, court order, or other legal process. ckk3 will, where legally permitted, notify affected players of such disclosure.

Fraud Prevention and Security

In cases of suspected fraud, money laundering, or other criminal activity, ckk3 may share relevant personal data and transaction records with fraud prevention agencies, financial intelligence units, or other relevant bodies in order to investigate and prevent harm.

Business Transfers

In the event that ckk3 undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy protections applicable to your data in advance of the transfer taking effect.

Data Retention

ckk3 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention principles ckk3 applies are as follows:

• Active account data: Retained for the full duration of your player account and for a minimum of five (5) years following account closure, in compliance with financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the last transaction, as required for anti-money laundering compliance.
• Transaction records: Retained for a minimum of five (5) years following each transaction.
• Support communications: Retained for three (3) years from the date of the communication, unless the content relates to an ongoing dispute, in which case retention continues until the dispute is resolved.
• Marketing preferences and consent records: Retained for the duration of your account plus two (2) years as evidence of consent.
• Technical/log data: Typically retained for twelve (12) months for security monitoring purposes.

When personal data is no longer required for any retention purpose, ckk3 will securely delete or anonymise it in a manner that prevents reconstruction.

Cookies and Tracking Technologies

ckk3 uses cookies, web beacons, pixel tags, and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the ckk3 website. Cookies allow ckk3 to recognise your device on repeat visits and to remember your preferences.

Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, game lobby view, and responsible gaming tool configurations. Disabling these may affect your user experience.
• Analytics cookies: Collect anonymised data about how players navigate the ckk3 platform, which games are most popular, and where users encounter errors. This data is used to improve the platform.
• Marketing cookies: Track your interaction with promotional content and help ckk3 measure the effectiveness of its marketing campaigns. These are only placed with your consent.

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or delete cookies on a session-by-session basis. Please note that blocking strictly necessary cookies will prevent you from logging into your ckk3 account. For detailed instructions on managing cookies, refer to your browser's help documentation.

Data Security

ckk3 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• TLS 1.2 / 1.3 encryption for all data in transit between your device and ckk3 servers.
• AES-256 encryption for sensitive data stored in ckk3 databases, including payment credentials and identity documents.
• Password hashing using industry-standard algorithms — ckk3 never stores passwords in plain text.
• Role-based access controls ensuring that ckk3 staff can only access the minimum personal data required to perform their job functions.
• Regular internal and third-party security audits and penetration testing of the ckk3 platform infrastructure.
• Intrusion detection systems and automated alerts for unusual account activity, including login attempts from unrecognised devices or locations.

Your Privacy Rights

As a player and data subject, you have the following rights in relation to the personal data ckk3 holds about you. To exercise any of these rights, please contact ckk3 at [email protected]. ckk3 will respond to all verified requests within a reasonable timeframe and will not charge a fee for standard requests.

• Right of Access: You may request a copy of the personal data ckk3 holds about you, along with information about how it is processed.
• Right to Rectification: You may request that ckk3 correct any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ckk3's legal retention obligations.
• Right to Restriction of Processing: You may request that ckk3 restrict the processing of your data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that ckk3 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on ckk3's legitimate interests, and to direct marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

Please note that certain rights are subject to limitations. For example, ckk3 cannot erase data it is legally required to retain, and cannot provide data portability for data processed on a legal obligation basis. ckk3 will explain any applicable limitations when responding to your request.

Children's Privacy and the 21+ Requirement

If you are a parent or guardian and you believe that a minor in your care has registered an account on ckk3, please contact ckk3 support immediately at [email protected]. ckk3 will investigate the matter promptly and take all appropriate action, including account closure and data deletion.

Amendments to This Privacy Policy

ckk3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, ckk3 will notify registered players via the email address on their account and/or through a prominent notice on the ckk3 website, at least seven (7) days before the changes take effect.

Your continued use of the ckk3 platform following the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how ckk3 protects your data. The effective date at the top of this document will be updated whenever a new version is published.

Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about how ckk3 handles your personal data, please contact the ckk3 support team. All privacy-related enquiries are handled with priority.

Email: [email protected] (plain text — not a clickable link)

Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6).

If you are not satisfied with ckk3's response to a privacy complaint, you may have the right to escalate the matter to a relevant data protection authority or consumer protection body applicable in your jurisdiction. ckk3 will cooperate fully with any such authority in the resolution of complaints.